Help Center Live Community

Please login or register.

Login with username, password and session length
Advanced search  


Pages: [1]   Go Down

Author Topic: Troubles after moving server  (Read 4774 times)


  • Not too much to say...
  • *
  • Offline Offline
  • Posts: 1
Troubles after moving server
« on: November 06, 2007, 03:01:22 AM »

Hello all,

I am new on this forum.
My webhosting has moved the server where HCL was installed. After that, I can't start a live chat anymore.
Everythings looks good untill an operator click on ACCEPT chat. A blank page appears with : loading.. loading.. loading..
they use IIS and I got it from their server.
I tried a new install, no success.

31-Oct-2007 08:24:24] PHP Notice:  Undefined index:  block in D:\Sites\www\livechat\hcl\class\chat.php on line 84
a piece of my chat.php file with line 84

    function blocked()
            $blocked = false;
    84-        $ip = split(',', $GLOBALS['conf']['block']);
            foreach ($ip as $key => $val) {
                if (trim($val) == $_SERVER['REMOTE_ADDR']) {
                    $blocked = true;

Best Regards

Eder Miranda
Sao Paulo - Brazil

            return $blocked;

HCL Admin

  • Administrator
  • HCL Superstar
  • *****
  • Offline Offline
  • Posts: 882
    • Help Center Live
Re: Troubles after moving server
« Reply #1 on: November 08, 2007, 10:28:12 AM »

Sounds like they pooched your config settings when they moved you.  Also verify that all permissions are right.  Version 2.x is NOT tolerant of any problem with permissions.
how may I help you today?
Pages: [1]   Go Up

Page created in 0.159 seconds with 18 queries.