i HAVE JUST INSTALLED HCL from plesk 8. 4. 0
hcl version 2. 1. 5
web address www. innovativematrix. in/livehelp/

i am getting following error after installation when running customer module or admin (YOU CAN RUN AND VERIFY).  PLEASE PROVIDE SOLUTION

Warning: Smarty error: problem creating directory 'C:/Inetpub' in C:\Inetpub\vhosts\innovativematrix. in\httpdocs\livehelp\class\smarty\Smarty. class. php on line 1115

Warning: Smarty error: problem writing temporary file 'C:\Inetpub\vhosts\innovativematrix. in\httpdocs\livehelp\class\. . \compile\%%164\%%1644616087\48f89ef861a04' in C:\Inetpub\vhosts\innovativematrix. in\httpdocs\livehelp\class\smarty\Smarty. class. php on line 1115

Warning: Smarty::include(C:\Inetpub\vhosts\innovativematrix. in\httpdocs\livehelp\class\. . \compile\%%164\%%1644616087\admin. tpl. php) [function. Smarty-include]: failed to open stream: No such file or directory in C:\Inetpub\vhosts\innovativematrix. in\httpdocs\livehelp\class\smarty\Smarty. class. php on line 1279

Warning: Smarty::include() [function. include]: Failed opening 'C:\Inetpub\vhosts\innovativematrix. in\httpdocs\livehelp\class\. . \compile\%%164\%%1644616087\admin. tpl. php' for inclusion (include_path='. ;. /includes;. /pear') in C:\Inetpub\vhosts\innovativematrix. in\httpdocs\livehelp\class\smarty\Smarty. class. php on line 1279

First I tried to install 2. 1. 7 (download above) but when I run setup i got simmilar smarty error
line 1115 (problem creating directory and line 1279 (file not found)

Then I installed 2. 1. 5 available for installation from within Pesk control panel, which installed successfully but did not run

should I have to CHMOD smatry directory also? I will try it today (for permission I am dependent on host provider)

will 777 permission to all these directory ceate security problem? is it needed only for installtion and can be changed.  If yes what should be permission level
/config. php to 777  (ALL)
/icons/ to 777
/compile/ to 777
/cache/ to 777

tHE WEB ADDRESS IS

www. innovativematrix. in/livehelp/

I have installed on server with pleask control panel version 8. 4. 0

If you want any specific information I will ask my host and post here. .

I simply used installer provided in the Pesk control panel for version 2. 1. 5

When I tried 2. 1. 7 i got error and hence i preferred installing from server but it give same problem after installation

What do you mean by server info? what shoudl I ask from my host?

Please note:

PHP is 4.  4.  7 (I can use 5.  2.  5 also)
MySQL version is 5. 0. 45
Server Version Windows 2003 server
For Register Globals and Safe_mode please browse hxxp: innovativematrix. in/info. php

What setting you want for register globals ? Host company will not allow any change in setting though.   we are using shared server.