Help Center Live Community
July 24, 2014, 04:25:59 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News:
 
   Home   Help Search Login Register  
Pages: [1]   Go Down
  Print  
Author Topic: Thanks, HCL is a great software!  (Read 4352 times)
jimmy
Not too much to say...
*
Offline Offline

Posts: 1


« on: August 26, 2007, 01:34:45 PM »

I have just had HCL 2.1.3 installed. It's just great! I have only met 3 problems with 2.1.3:
1) can't initiate chat;
2) can't push url if customer happens to block pop-ups
3) unexpected testings (people are courious, and test it from time to time).

Thanks!
Logged
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #1 on: August 26, 2007, 04:13:45 PM »

Welcome Jimmy, I'll try to help with the three items

1) Do a forum search for initiate, this is a well discussed issue, and there's no perfect fix.  We're working on a way to change the initiate so it's a little more helpful.

2) Not much we can do here, as we have to get the browser to open a window...

3) Hehehe, try being in my shoes, everyone goes to my business website to ask HCL questions, we've literally had to put a referrer check in so we're offline to people having the HCL cookie.  I hated to do it, but I pay those operators real money, and it's not related to the business, thus the draconian measures.

One thing, if you haven't applied the current hotfix yet (located Here) do so.  It's fixes a nasty security bug where operators can get admin permissions.  2.1.5 will include the fix.
« Last Edit: August 26, 2007, 04:18:50 PM by mlzhosting » Logged

how may I help you today?
Pages: [1]   Go Up
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.8 | SMF © 2006-2008, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
Page created in 0.143 seconds with 19 queries.

Google visited last this page July 03, 2014, 06:49:46 PM