Help Center Live Community
May 19, 2013, 10:59:00 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News:
 
   Home   Help Search Login Register  
Help Center Live Community > Support > Installation Help & Software Support (Moderators: HCL Admin, SpenserJ) > Upgrading from 2.1.2
Pages: [1]   Go Down
« previous next »
  Print  
Author Topic: Upgrading from 2.1.2  (Read 6501 times)
AMateos
Not too much to say...
*
Offline Offline

Posts: 23


WWW
« on: August 23, 2007, 01:13:56 AM »
Hi all,
I want to upgrade from 2.1.2. Should i upgrade to 2.1.3 first?
Will i lose my winapp license or will i have problems with it?

Additionally, im having problems when i try to login (admin user).
It says:
Quote
Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in /hsphere/local/home/MYUSER/MYDOMAIN.COM/class/database.php on line 265

Thanks!
Logged
Sotem.es - Spanish hosting with MSN Support
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #1 on: August 23, 2007, 01:21:26 AM »
The 2.1.x installer should be upgraded one step at a time.

The other issue means that HCL could not connect to the database.
Logged
how may I help you today?
AMateos
Not too much to say...
*
Offline Offline

Posts: 23


WWW
« Reply #2 on: August 23, 2007, 01:28:13 AM »
I have been without using HCL a lot of time, can you say me where is the config file?

Thank you and excuse me.
Logged
Sotem.es - Spanish hosting with MSN Support
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #3 on: August 23, 2007, 01:38:16 AM »
The config file should be located in the base HCL install directory.
Logged
how may I help you today?
AMateos
Not too much to say...
*
Offline Offline

Posts: 23


WWW
« Reply #4 on: August 23, 2007, 02:10:41 AM »
Hi,
I have seen the config.php and all is OK. Where can be the problem?
Logged
Sotem.es - Spanish hosting with MSN Support
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #5 on: August 23, 2007, 03:41:28 AM »
Double check you MySQL host user and password settings in the config file.
Logged
how may I help you today?
AMateos
Not too much to say...
*
Offline Offline

Posts: 23


WWW
« Reply #6 on: August 23, 2007, 03:56:45 PM »
OK, this is solved, the DB was empty!!

Thanks for all mlz!
Logged
Sotem.es - Spanish hosting with MSN Support
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #7 on: August 23, 2007, 04:00:55 PM »
Ah, it's always the little details. Smiley  Glad you found it!
Logged
how may I help you today?
Blasphemy
Not too much to say...
*
Offline Offline

Posts: 39
« Reply #8 on: September 11, 2007, 05:01:52 AM »
Are you saying that we should upgrade from 2.1.2 to 2.1.3 then to 2.1.4 and then 2.1.5? I am at 2.1.2 and have downloaded 2.1.5. My IT guy is no longer here and I am having to fix everything myself. Right now HCL is not working 100%. I moved the site to a better hosting company. Took me awhile to get the hcl figured out with the config.php forgot I would have to assign the new database. Smiley I really liked hcl when it was working and so did my customers.

Thanks,
William
Logged
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #9 on: September 11, 2007, 12:53:26 PM »
Generally, yes, however in your case the only database upgrade was from 2.1.2 to 2.1.3, you may use 2.1.5 to upgrade a 2.1.2 system safely.  This is something that will be addressed in the new installer.

At this point, if your running 2.1.2 or later, you can upgrade using the 2.1.5 package, which should save you a lot of steps.
Logged
how may I help you today?
Pages: [1]   Go Up
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.8 | SMF © 2006-2008, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
Page created in 0.15 seconds with 18 queries.

Google visited last this page Yesterday at 07:16:59 PM