Help Center Live Community
April 25, 2014, 03:27:16 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News:
 
   Home   Help Search Login Register  
Pages: [1]   Go Down
  Print  
Author Topic: Using HCL with SSL and on Seperate Domain....  (Read 3432 times)
webmasteroy
Not too much to say...
*
Offline Offline

Posts: 2


« on: June 25, 2008, 06:50:30 AM »

Ok, so I have had numerous problems with this system which is unfortunate as I am loving it!

1.  I had the system working earlier when I had it installed on one domain.  But then I decided to reinstall a new version on a separate domain located on the same server using the same Database.

So it installed all okay and stuff and the images are displaying properly with this new https:// installation although when I login to the admin and go to the Live Help admin side.   It won't change the image on the hxxp:  domain it always say's offline.

2.  The WinApp, when I try using it it doesn't allow me to keep the images on this was on the old hxxp:  installation they stay offline unless I use web based control.   As well as I can not use it to chat.

Any help would be greatly appreciated!
Logged
webmasteroy
Not too much to say...
*
Offline Offline

Posts: 2


« Reply #1 on: June 25, 2008, 07:45:01 PM »

I have now noticed whenever I install it, it always displays the live support offline even when we are logged into the live help window and have it set on!. . .  When you click the offline button it allows you to fill out your nickname and talk to a representative so. . . .
Logged
Pages: [1]   Go Up
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.8 | SMF © 2006-2008, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
Page created in 0.155 seconds with 18 queries.

Google visited last this page April 18, 2014, 02:43:10 AM