I Think Help Center Live It's Fantastic! BUT i have find ONE important VULNERABILITY!
The vulnerability is when ALL OPERATOR are BUSY OR NOT ON-LINE
and there are contact form. A "bad visitator" can send illimitate mail becouse
the system don't check if e-mail is correct.
With help center live contact form you cand send forum without insert ANITHING on the text box.
If bad visitator use send bottom many, many white mail are send to you.
I hope for this bug will be correct in future version with a simple check,
MAIL MAST BE COMPILED.
If you open a contact form of help center live and push send,
the module send e-mail without any text box compiled!