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Help Center Live Community > Support > Installation Help & Software Support (Moderators: HCL Admin, SpenserJ) > When Offline
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Author Topic: When Offline  (Read 4648 times)
hamelet
Not too much to say...
*
Offline Offline

Posts: 1
« on: October 23, 2008, 01:17:47 PM »
Good morning

I wonder if anyone knows if someone had this problem, I set everything right install the program works normal for 1 day at most 2 days, then he is always offline. 
My site is hosted on a host on the Internet is not in place do not know if that influence. 

good hopefully someone help me and sorry for my bad English Grin

www. fam-at. com. br
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Monty
HCL Regular
***
Offline Offline

Posts: 132


back up.. Back Up.. BACK UP!


WWW
« Reply #1 on: October 23, 2008, 04:21:58 PM »
If everything worked properly at the start, I suggest you ask your host what changes they made on day 2.  Could it be that your operator is not online?
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back up.. Back Up.. BACK UP!
erezw
Not too much to say...
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Offline Offline

Posts: 1
« Reply #2 on: May 06, 2009, 08:12:15 PM »
Quote from: hamelet link=topic=711. msg3178#msg3178 date=1224764267
Good morning

I wonder if anyone knows if someone had this problem, I set everything right install the program works normal for 1 day at most 2 days, then he is always offline.  
My site is hosted on a host on the Internet is not in place do not know if that influence.  

good hopefully someone help me and sorry for my bad English Grin

www.  fam-at.  com.  br


Any one know of a way to fix that?
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eraggett
Not too much to say...
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Offline Offline

Posts: 5
« Reply #3 on: January 14, 2010, 03:01:32 PM »
I had a question about "Offline" status.  When someone writes a message when the operator is offline, does the message go to the admin and where would I view it? Or does the message come to my email? I am not seeing either.
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facesodo
Not too much to say...
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Offline Offline

Posts: 3
« Reply #4 on: February 06, 2010, 12:01:35 AM »
it goes to the email that you put when you add/edit an operator
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