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Author Topic: Windows Installation  (Read 40286 times)
belite
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« Reply #30 on: June 27, 2007, 07:49:25 PM »

Did you release it yet?
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« Reply #31 on: June 27, 2007, 07:51:50 PM »

config.php in the base directory needs write permissions temporarily to build the initial config.  After set you can take them away again.
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belite
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« Reply #32 on: June 27, 2007, 09:42:46 PM »

http://www.belite.de/support/
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« Reply #33 on: June 27, 2007, 09:45:58 PM »

Got a typo in there, can you e-mail your config.php file to me (take out your mysql username and password) and I'll check it really quick.  When you get header errors, that generally means there are errors at the file specified.
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belite
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« Reply #34 on: June 27, 2007, 09:49:07 PM »

<?php

    // Copyright 2005 Help Center Live. All Rights Reserved

    // This file is part of Help Center Live.

    // Help Center Live is free software; you can redistribute it and/or modify
    // it under the terms of the GNU General Public License as published by
    // the Free Software Foundation; either version 2 of the License, or
    // (at your option) any later version.

    // Help Center Live is distributed in the hope that it will be useful,
    // but WITHOUT ANY WARRANTY; without even the implied warranty of
    // MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
    // GNU General Public License for more details.

    // You should have received a copy of the GNU General Public License
    // along with Help Center Live; if not, write to the Free Software
    // Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA

    // Contributors: Michael Bird

    // File Comments:
    // This file contains configuration settings that need to altered
    // in order for Help Center Live to work, and other settings that
    // we thought you might want to change. Read the comment before
    // each string in order to understand what it should contain */

    // $Id: config.php,v 1.19.2.1 2007/06/22 20:34:38 mlzhosting Exp $

    // Database info
    // Your database DNS host name, usually localhost
    $conf['host'] = 'localhost';

    // The name of the database that contains/will contain the HCL
    // tables.
    $conf['database'] = 'database';

    // The username used to access the database.
    $conf['username'] = 'username';

    // The password for this username
    $conf['password'] = 'password';

    // You may want to make the tables have a prefix if it is a shared database
    $conf['prefix'] = 'hcl_';

    // The length of time in seconds that the database cache will be kept
    $conf['expire'] = 86400; //24 hours

    // Installation info
    // If you have safe_mode set to 'on' in your php.ini, change this to true
    $conf['safe_mode'] = false;

    // The URL where HCL is installed
    $conf['url'] = 'http://www.belite.de/support';

    // Monitor visitor activity as well as chats in the request monitor
    $conf['monitor_traffic'] = true;

    // The polling method you wish to use
    $conf['poll'] = 'load_balanced';

    // Block IP's from starting a chat - comma separated list.
    $conf['block'] = '0.0.0.0, 255.255.255.255';
       
    // Allow booting of operators
    $conf['boot_client'] = true;

    // Regional info
    // The language you wish to use
    $conf['lang'] = 'english';
       
    // Time offset from GMT
    $conf['offset'] = 0;

    // Misc info
    // Your company or web site's name
    $conf['company'] = 'beLite';

    // The template you wish to use
    $conf['template'] = 'G';
       
    // Will display a link to the forum if chat request fails as
    // well as the default trouble ticket / email links
    $conf['forum_show'] = false;

    // The URL where the forum is installed
    $conf['forum_url'] = 'http://www.example.com/forums';

    // The format that the operator's name is displayed in chats
    // you can use USERNAME, FIRSTNAME and LASTNAME
    // $conf['operator_name'] = 'FIRSTNAME LASTNAME';
    // $conf['operator_name'] = 'FIRSTNAME LASTNAME (USERNAME)';
    // $conf['operator_name'] = 'USERNAME';
    $conf['operator_name'] = 'FIRSTNAME';

    // Text size of the text in the chat window (in pixels)
    $conf['text_size'] = '10';

    // The size of the visitors chat window
    $conf['chat_width'] = '400';
    $conf['chat_height'] = '415';

    // The size of the operator's chat window
    $conf['chat_op_width'] = '400';
    $conf['chat_op_height'] = '600';

    // The size of the operator chat window
    $conf['opchat_width'] = '400';
    $conf['opchat_height'] = '400';

    // The size of the request monitor
    $conf['monitor_width'] = '400';
    $conf['monitor_height'] = '400';

    // The size of the visitors information popup
    $conf['info_width'] = '400';
    $conf['info_height'] = '300';

    // The size of the initiate chat popup
    $conf['initiate_width'] = '400';
    $conf['initiate_height'] = '250';

    // Timers
    // The default settings should be ok.

    // The number of second to put a chat on hold
    $conf['chat_hold'] = '1800';

    // The number of seconds the operator has to accept chat before
    // it polls to next operator
    $conf['session_timeout'] = '30';

    // The number of miliseconds to refresh the tracker.
    // This checks for initiated chat requests and updates the
    // visitors timer so they do not reamin idle and timeout
    $conf['tracker_refresh'] = '10000';

    // The number of seconds the visitor can remain idle until
    // they timeout.
    $conf['traffic_timeout'] = '60';

    // The number of seconds the visitor can remain idle until
    // their total time on site updates as a new visit.
    // Note that if this is different to $conf['traffic_timeout'] and the
    // user revisits a page after between the $conf['traffic_timeout']
    // and $conf['traffic_newvisit'] period the traffic monitor will not
    // refresh to show the visitor again.
    $conf['traffic_newvisit'] = '60';

    // The number of milliseconds to refresh the chat window to check
    // for new chat messages recommended is 3000 to 6000
    $conf['chat_refresh'] = '3000';

    // The number of seconds until the chat session times out
    $conf['chat_timeout'] = '60';

    // The number of miliseconds to refresh the cobrowse tracker.
    // This checks for new cobrowse, coforms and comarkers activity.
    $conf['cobrowse_refresh'] = '8000';

    // The number of milliseconds to refresh the request monitor to check
    // for any new visitors or chat requests recommended is 3000 to 5000
    $conf['monitor_refresh'] = '5000';

    // The number of seconds the operator can remain idle until
    // their status changes to offline
    $conf['live_timeout'] = '40';

    // The number of milliseconds to show the initiate image
    $conf['initiate_timeout'] = '120000';

?>
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« Reply #35 on: June 27, 2007, 10:01:13 PM »

This is basically the file that the setup created?  Are you local to the server or is it remote?
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belite
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« Reply #36 on: June 27, 2007, 10:04:26 PM »

This is basically the file that the setup created?  Are you local to the server or is it remote?

This is the file BEFORE I ran the setup!
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« Reply #37 on: June 27, 2007, 10:11:00 PM »

Ok, and then when you go to setup, you get the following on the screen:

?

Right?
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belite
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« Reply #38 on: June 27, 2007, 10:11:56 PM »

Ok, and then when you go to setup, you get the following on the screen:

?

Right?

Exactly
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« Reply #39 on: June 27, 2007, 10:22:35 PM »

found the problem, and your editor is hiding it. (a lot of them do)  You have an error in your config.php file, it's right before the <?  Those characters are hiding there, and when it loads config.php, it puts them in the PHP output buffer.  This is the 3rd time we've had issues with this, the files are fine before compressing them, and they end up with this cruft after compression.  Give me a couple of minutes and I'll have a new download for you. 

My appologies, this is the last time I use windows compressed files Sad.

Actually, you can just highlight and copy everything AFTER the <? and paste it into a new file, add the initial <? and then save over your config.php file, put it on the server and it should be fine.
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belite
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« Reply #40 on: June 27, 2007, 10:56:29 PM »

Just wanted to know about the current status. How's it going on?
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« Reply #41 on: June 27, 2007, 11:00:56 PM »

Just got done loading beta2 up on the portal site.  I compressed this one with zip on Linux, however I have not tested the files in it.  You should be able to extract the config.php file and use it.
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belite
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« Reply #42 on: June 27, 2007, 11:07:01 PM »

Just got done loading beta2 up on the portal site.  I compressed this one with zip on Linux, however I have not tested the files in it.  You should be able to extract the config.php file and use it.

I'm uploading it again right now!
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belite
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« Reply #43 on: June 27, 2007, 11:14:13 PM »

http://belite.de/support/




Warning: strpos() [function.strpos]: Empty delimiter. in C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php on line 439

Warning: Cannot modify header information - headers already sent by (output started at C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php:439) in C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php on line 83

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php:439) in C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php on line 86

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php:439) in C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php on line 86

Warning: Cannot modify header information - headers already sent by (output started at C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php:439) in C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php on line 89

Warning: Cannot modify header information - headers already sent by (output started at C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php:439) in C:\Inetpub\vhosts\belite.de\httpdocs\support\class\include.php on line 118
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« Reply #44 on: June 27, 2007, 11:42:20 PM »

Huh, that was fixed after Beta1...  OH DANG, I compressed the wrong one.  That was from the workspace on that computer, I probably haven't synced the CVS in a few days... 

Hang tight for 2 minutes, I'll have a download for you.  Delete that last file, it's not Beta2, more like Alpha2
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